r4444 Privacy Policy
Overview
r4444 is committed to protecting the personal data of every player who uses our platform at r4444.one. This Privacy Policy explains what information r4444 collects, why we collect it, how we store and process it, and what choices you have as a user.
By registering an account at r4444, depositing funds via bKash, Nagad, Rocket, or Upay, or simply browsing our site, you agree to the practices described in this document. If you do not agree with any part of this policy, please do not use r4444.
This policy applies specifically to users based in Bangladesh and reflects local data handling practices relevant to mobile-first players.
Data We Collect
r4444 collects only the information needed to run a safe, compliant, and functional gaming service. We do not collect data beyond what is described here.
Account Registration Data
- Full name as it appears on your National ID Card (NID), Passport, or Driving Licence
- Date of birth (to verify you are 18 years or older)
- Mobile phone number (used for bKash, Nagad, Rocket, or Upay payments)
- Email address
- Username and encrypted password
Identity Verification (KYC) Data
Before your first withdrawal, r4444 requires KYC verification. Accepted documents are: National ID Card (NID), Passport, or Driving Licence. Copies of these documents are stored securely and reviewed within 12 hours of submission.
Financial and Transaction Data
- Deposit and withdrawal amounts in ৳ (BDT)
- Payment method used (bKash, Nagad, Rocket, or Upay)
- Mobile wallet numbers linked to your account
- Transaction timestamps and reference IDs
Gameplay and Betting Data
- Games played, bets placed, and game session duration
- Bonus usage (e.g., welcome offer, reload bonus, VIP cashback)
- Win and loss history
Technical Data
- IP address and approximate location (country/city level)
- Device type, operating system (e.g., Android 7.0 or above for the r4444 App)
- Browser type and version
- Referring URL and pages visited on r4444.one
How We Use Your Data
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account management | Name, email, phone, password | Contract performance |
| Payment processing | Wallet number, transaction data | Contract performance |
| Identity verification (KYC) | NID, Passport, or Driving Licence | Legal obligation |
| Fraud prevention and security | IP address, device data, login history | Legitimate interest |
| Responsible gaming monitoring | Gameplay history, deposit patterns | Legal obligation |
| Bonus and VIP programme | Turnover data, deposit history | Contract performance |
| Customer support | Name, email, chat history | Contract performance |
| Service improvement | Aggregated, anonymised usage data | Legitimate interest |
r4444 does not use your personal data to build advertising profiles or sell it to third-party marketers.
Data Sharing
r4444 shares your data only when necessary and only with trusted parties:
- Payment processors: bKash, Nagad, Rocket, and Upay receive the transaction data needed to complete deposits (within 5 minutes) and withdrawals (within 20 minutes).
- Game providers: Red Tiger, Sexy Gaming, KA Gaming, JILI, JDB, Spribe, and CQ9 receive a session token to load your game. They do not receive your name or payment details.
- KYC verification partners: Document images are shared with our verification service to confirm identity and age (18+) before your first withdrawal is released.
- Regulatory or law enforcement authorities: r4444 will disclose data when required to do so by law or to prevent fraud.
No data is sold, rented, or shared with advertisers or unrelated third parties.
Cookies and Tracking
r4444 uses cookies and similar technologies to keep you logged in, remember your preferences, and measure how well our pages perform. We do not use tracking pixels for third-party ad networks.
Types of Cookies We Use
- Session cookies: Required for login and game sessions. Deleted when you close the browser.
- Persistent cookies: Remember your language preference and display settings. Expire after 30 days.
- Analytics cookies: Aggregated, anonymised data on page views and navigation paths. We do not track individual users across other websites.
You can disable cookies in your browser settings. Disabling session cookies will prevent you from logging in to r4444.
Data Retention
r4444 keeps your data for as long as your account is active and for a reasonable period after closure to meet legal obligations:
- Account data: Retained for 5 years after account closure.
- KYC documents: Retained for 5 years after the last transaction, as required for anti-money laundering compliance.
- Transaction records: Retained for 5 years.
- Technical/log data: Retained for 90 days, then deleted.
- Gameplay history: Retained for 2 years after last login.
When the retention period ends, data is securely deleted or anonymised.
Your Rights
As an r4444 player, you have the following rights regarding your personal data. To exercise any of these, email us at [email protected]:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct inaccurate data (for example, a misspelled name).
- Deletion: Request that we delete your account and associated data, subject to legal retention requirements.
- Restriction: Ask us to limit how we process your data while a dispute is being resolved.
- Objection: Object to processing based on legitimate interest (e.g., analytics).
- Portability: Request your data in a structured, machine-readable format.
r4444 will respond to all valid requests within 14 days. Identity verification may be required before we act on a request.
Security Measures
r4444 takes the protection of your personal data seriously. Our technical and organisational measures include:
- SSL/TLS encryption for all data in transit between your device and r4444.one
- Passwords stored as salted hashes — r4444 staff cannot see your password
- Two-step verification available on your account settings
- Automated fraud detection on login attempts and payment activity
- Access to player data restricted to staff with a verified need
- Regular security reviews of our platform infrastructure
If you suspect your account has been compromised, contact our 24/7 Live Chat or email [email protected] immediately.
Minors and Age Verification
r4444 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. During registration, r4444 asks for your date of birth. KYC verification before your first withdrawal confirms your age using an official government document.
If r4444 discovers that a user under 18 has registered, the account will be closed immediately, all funds returned, and related data deleted. If you believe a minor has registered, contact us at [email protected].
Changes to This Policy
r4444 may update this Privacy Policy from time to time. When we make material changes, we will:
- Update the "Last updated" date at the top of this page
- Notify active account holders by email at least 7 days before the change takes effect
- Display a notice in the r4444 App (version 2.9.15 and above)
Continued use of r4444 after a policy update constitutes acceptance of the revised terms. If you disagree with the changes, you may close your account by contacting support before the effective date.
Contact Us
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a concern, reach out to r4444:
Data & Privacy Enquiries
Email: [email protected]
Live Chat: Available 24/7 from within your r4444 account or the r4444 App
Response time: Within 14 days for written requests; live chat is answered within minutes.
Questions about your account? Log in to r4444 and use Live Chat, or create a new account to get started.